It is not very often that I send out a message like this, but it is warranted. Dave sent an email to me (after he knew I had placed an order with a competitor) about the possibility that we may have ordered the wrong ovens. It was a red flag for us to double-check. Dave contacted the Navy rep for Rational, and with his expertise, we were able to prevent a major situation.
It was Dave’s attention to detail that made it happen. I’m sorry you didn’t get the order, but I now know where to go to get a professional and timely quote in the future.
Rational should be proud to have Dave as their rep.